Phone Skills Training for Fixed Ops

Ineffective handling of Fixed-Ops calls cost you money!

Listen to these real calls before and after Applied Concepts' Power Phone-Ups Training for Parts and Service.

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Applied Concepts, Inc. has worked with over 6,000 dealerships for over 30 years strengthening the inbound and outbound uses of the phone for sales, service, parts and reception. Utilizing our inbound phone skills training series, Power Phone-Ups, sales consultants will set more appointments from phone ups, service advisors will set more customer pay appointments and parts counter people will sell more parts while creating lead opportunities for service.

With Applied Concept's outbound phone skills training, sales consultants will convert more Internet leads into appointments, bring unsold floor traffic back in, create referrals and bring back orphan owners and lease returns. Service advisors will better deliver the bad customer pay news when more problems are uncovered.

CONTACT INFO
Applied Concepts Inc.
45 Skyline Drive, Suite 1001
Lake Mary, FL 32746

Phone: 407-333-7300
Toll Free: 800-393-2277
Fax: 407-333-8906
eMail: CLICK HERE

Phone Skills Training for Fixed Ops

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Ineffective handling of Fixed-Ops calls cost you money!